Setting up multi-factor authentication (MFA)

Updated 2026-02-15
Account & Access

Multi-factor authentication adds an additional security layer to protect your Cue AI account from unauthorized access.

Resolution Steps

  1. 1Log into your Cue AI account at app.rightoncue.ai
  2. 2Navigate to Settings → Security
  3. 3Click 'Enable MFA' or 'Two-Factor Authentication'
  4. 4Download an authenticator app (Google Authenticator, Authy, or 1Password)
  5. 5Scan the QR code with your authenticator app
  6. 6Enter the 6-digit code from your authenticator to verify
  7. 7Save your backup recovery codes in a secure location

Common Causes

  • Time sync issues on your device
  • Using wrong authenticator app entry
  • Lost access to authenticator app

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