Setting up multi-factor authentication (MFA)
Updated 2026-02-15
•Account & AccessMulti-factor authentication adds an additional security layer to protect your Cue AI account from unauthorized access.
Resolution Steps
- 1Log into your Cue AI account at app.rightoncue.ai
- 2Navigate to Settings → Security
- 3Click 'Enable MFA' or 'Two-Factor Authentication'
- 4Download an authenticator app (Google Authenticator, Authy, or 1Password)
- 5Scan the QR code with your authenticator app
- 6Enter the 6-digit code from your authenticator to verify
- 7Save your backup recovery codes in a secure location
Common Causes
- Time sync issues on your device
- Using wrong authenticator app entry
- Lost access to authenticator app
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