HubSpot connection problems

Updated 2026-02-20
CRM & Integrations

Resolve common HubSpot integration issues to keep your data flowing smoothly.

Resolution Steps

  1. 1Go to Settings → Integrations → HubSpot
  2. 2Check if the connection shows as 'Active'
  3. 3If disconnected, click 'Reconnect' and authorize in HubSpot
  4. 4Ensure your HubSpot user has Super Admin or appropriate permissions
  5. 5Verify the correct HubSpot portal is selected if you have multiple
  6. 6Test the connection by creating a test activity

Common Causes

  • HubSpot token expired
  • Insufficient permissions in HubSpot
  • Wrong portal selected
  • HubSpot API downtime

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