Salesforce sync issues

Resolution Steps

1. 1Verify your Salesforce connection in Settings → Integrations
2. 2Check that your Salesforce user has API access enabled
3. 3Ensure the Cue AI connected app is authorized in Salesforce Setup
4. 4Review field mappings to ensure they match your Salesforce schema
5. 5Try disconnecting and reconnecting the integration
6. 6Check for any Salesforce API limits being exceeded

Common Causes

• API permissions not granted to your Salesforce user
• Salesforce session expired
• Field mapping mismatches
• API rate limits exceeded