Webhook troubleshooting

Resolution Steps

1. 1Go to Settings → Integrations → Webhooks
2. 2Check the webhook status and recent delivery attempts
3. 3Review failed deliveries for error codes
4. 4Verify your endpoint URL is correct and accessible
5. 5Ensure your server responds with a 2xx status code
6. 6Check that your server can handle the webhook payload format
7. 7Use the 'Test Webhook' button to send a test payload

Common Causes

• Endpoint URL unreachable
• Server timeout (webhooks timeout after 30 seconds)
• Invalid SSL certificate on endpoint
• Server returning error status codes