Dashboard metrics not updating

Resolution Steps

1. 1Hard refresh your browser (Ctrl+Shift+R or Cmd+Shift+R)
2. 2Check the 'Last Updated' timestamp on your dashboard
3. 3Verify your date range filter is set correctly
4. 4Clear browser cache and cookies for app.rightoncue.ai
5. 5Wait up to 15 minutes for recent calls to be fully processed
6. 6Check the status page for any data processing delays

Common Causes

• Browser caching old data
• Date range filter hiding recent data
• Processing delay for recent calls
• Timezone settings mismatch