Browser extension troubleshooting

Resolution Steps

1. 1Verify the extension is installed and enabled
2. 2Check the extension icon color (green = active, gray = inactive)
3. 3Click the extension icon to see current status
4. 4Try removing and reinstalling the extension
5. 5Ensure only one version of the extension is installed
6. 6Grant all requested permissions when prompted

Common Causes

• Extension disabled or not installed
• Multiple versions causing conflicts
• Required permissions not granted
• Extension corrupted and needs reinstall